Information We Collect
570ms collects several categories of information from users to ensure the platform operates securely and effectively. The information collected includes:
Account Information
During registration, you are required to provide your full name, email address, phone number, and date of birth. This information is used to create and verify your account identity.
Device & Browser Information
The platform automatically records your IP address, device type, operating system, browser type, and session data while you browse 570ms. This information is used to detect unauthorised activity and improve the user experience.
Payment Information
To process deposits and withdrawals in Ringgit Malaysia (RM), we collect information relating to the payment method you use, including your bank account name or e-Wallet number. Full card numbers and banking passwords are never stored in our system.
Usage Data & Platform Activity
We record your betting history, games accessed, session duration, and interactions with the platform for the purposes of security, dispute resolution, and service improvement.
Purpose of Data Use
570ms uses the information collected solely for legitimate purposes necessary to the operation of the platform. The primary purposes for data use are as follows:
- Identity verification and account security — ensuring that only the legitimate account holder can access and manage their account.
- Financial transaction processing — verifying, approving, and recording all deposits and withdrawals in MYR.
- Legal compliance — meeting the reporting and verification requirements set out under applicable Malaysian law, including anti-money laundering obligations.
- Service improvement — analysing usage patterns to improve the interface, platform speed, and overall user experience.
- Service communications — sending account-related notifications, transaction updates, and important policy announcements.
570ms does not use your data for any third-party marketing purposes without your explicit consent.
Cookies & Session Tracking
Required for core platform functions such as login, session tracking, and security. These cookies cannot be disabled without affecting platform functionality.
Used to understand how users interact with the platform — the most frequently visited pages, time spent, and navigation paths. This data does not personally identify you.
You can manage your cookie settings through your browser. However, disabling all cookies may affect certain features of the 570ms platform, including your ability to stay logged in. For more information on how to manage cookies, refer to your browser's help guide.
Data Storage, Security & Third-Party Sharing
Storage & Security
User personal data is stored on servers protected with industry-standard encryption. 570ms employs strict security protocols to prevent unauthorised access, data breaches, and misuse of user information. Access to personal data is restricted to staff who require it to carry out their duties.
We retain user data for as long as your account remains active or as required to meet legal obligations. Once an account is permanently closed and all obligations have been settled, data that is no longer needed will be deleted or anonymised in accordance with our internal procedures.
Third-Party Sharing
570ms does not sell, rent, or disclose users' personal information to third parties for commercial purposes. Data sharing only occurs in the following limited circumstances:
- Payment processing providers required to complete deposit or withdrawal transactions in MYR.
- Malaysian government authorities where required by law or a valid court order.
- Technical service providers involved in platform operations, subject to binding confidentiality agreements.
User Rights & How to Contact Us
As a 570ms user, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you at any time.
If any of your information is inaccurate or out of date, you may request a correction through your account settings or by contacting customer support.
You may request the deletion of your personal data, subject to any legal retention requirements still in force.
To exercise any of the above rights, or if you have any questions regarding this Privacy Policy, please contact the 570ms support team by email at: [email protected]. We will endeavour to respond to your request within a reasonable timeframe.
Any changes to this Privacy Policy will be published on this page with an updated effective date. Continued use of the platform after changes are published constitutes your acceptance of the revised policy. We encourage you to review this page from time to time. For information on the platform's general terms of use, please refer to Terms & Conditions ours.
Questions About Your Data Privacy?
If you need further clarification or would like to learn more about how 570ms protects your information, visit our FAQ section or log in to your account to manage your privacy settings.