570ms's Commitment to Responsible Gaming
570ms believes that online betting and gaming should be an enjoyable leisure activity, not a source of stress or financial hardship. As a platform that puts the user experience in Malaysia first, we are committed to providing a safe, transparent environment that supports user self-control.
We do not encourage any form of excessive gambling. Every user has the right to enjoy this platform within their own means and comfort, free from pressure or compulsion. This responsible gaming policy is part of our commitment to the long-term wellbeing of our users.
Deposit limit and break tools are available for all accounts
Only users aged 18 and above are allowed to register
Our support team is available whenever you need us
Warning Signs of Risky Gambling Behaviour
It is important to recognise early warning signs before gaming habits develop into a more serious problem. Here are some signals worth paying attention to:
Financial Warning Signs
- Spending beyond your means or set budget
- Borrowing money to fund gaming
- Neglecting daily financial responsibilities in favour of playing
- Chasing losses with larger bets
Emotional & Behavioural Warning Signs
- Feeling restless or uncomfortable when not gaming
- Hiding gaming activity from family or friends
- Spending increasingly long hours on the platform without restraint
- Using gaming as an escape from stress
If you or someone you know is showing any of these signs, please take proactive steps such as setting limits or reaching out to professional support.
Setting Time & Budget Limits
The most effective way to stay in control is to set time and budget limits before you start playing, not after. 570ms encourages every user to establish clear personal boundaries:
Time Limit
Decide how long you want to play before starting a session. Use your phone's timer to remind yourself when the time limit is up. Taking regular breaks is important for keeping your judgement clear.
Budget Limit in RM
Set a maximum amount in MYR that you are comfortable spending on entertainment over a given period — whether daily, weekly, or monthly. Treat this money as an entertainment expense, not an investment.
Remember: gaming should feel enjoyable. When it starts to feel like an obligation or a chore, that is a sign you need to take a break.
Self-Control Tools on the 570ms Platform
570ms offers several self-control mechanisms accessible through your account settings or by contacting our support team at [email protected]:
Set a daily, weekly, or monthly deposit limit in MYR. Once the limit is reached, any further deposit attempts will be automatically blocked until the limit period resets.
If you feel you need to take a break, you can request to suspend your account access for a set period — ranging from a few days to a few weeks. During this time, you will not be able to log in.
For more serious cases, users may apply for a long-term self-exclusion. This will fully disable account access for an extended period and requires a review process before the account can be reinstated.
All self-control requests will be handled seriously and promptly. Contact [email protected] to apply for any of the above tools.
Underage User Protection
570ms sets a minimum age requirement of 18 for all users on the platform. We take this obligation seriously and carry out identity verification to ensure the platform is not accessed by minors.
If you share a device with younger family members, we encourage you to:
- Always log out of your 570ms account after each session.
- Use a strong password and do not share it with anyone.
- Enable parental controls on shared devices to block access to gambling websites.
- Store your login credentials somewhere that is out of reach of children.
If you suspect that a child or teenager is using a 570ms account, please contact us immediately at [email protected] so that prompt action can be taken.
Life Balance & Getting Professional Help
Online gaming is just one of many entertainment options available. 570ms encourages users to maintain a healthy balance between gaming and their social life, work, family, and personal wellbeing.
Some practices that can help maintain a healthy balance:
- Spend consistent quality time with family and friends offline.
- Make sure gaming does not interfere with your sleep, meals, or work.
- Do not rely on gaming as your only source of fun or stress relief.
- Review your gaming habits regularly and make adjustments where needed.
If you feel that gaming is beginning to affect your daily life, do not hesitate to seek professional help. Counselling professionals and addiction support organisations can provide accurate, confidential guidance. 570ms fully supports every user's right to seek the help they need, without conditions or judgement.
For any questions about responsible gambling or to activate any self-exclusion controls, contact our team at [email protected] or visit FAQ us for more information.
Need Help or More Information?
The 570ms team is here to help you manage your gaming experience in a healthier way. Check our FAQ or log in to manage your account's self-control settings.